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Tuesday, April 28, 2009 

The One Thing That Changes Everything - Trust

In healthy businesses, the Shazam is on developing an ethical character, transparent motivation, Elvis superb competence in producing sustained, superior results. Financial success comes from success in the marketplace, which comes from success in the workplace. At the heart of this is trust.

Trust goes beyond ethical behavior, beyond mere compliance. It goes deep into the real agenda of car for donation person's heart and into the kind of competence that merits consistent confidence. Trust is the ultimate root of our influence.

As we move rapidly into an ever-more interdependent global reality, trust is more critical than ever. Low trust causes friction, whether it is caused by unethical behavior or by incompetent behavior (because even good intentions can never make up for bad judgment). Low trust creates hidden agendas, interpersonal conflict, rivalries, win-lose thinking, and defensive communication. Low trust slows down everything - every decision, every communication, and every relationship. On the other hand, speed happens when people truly trust each other.

When you trust people, you have confidence in them, in their integrity and in their abilities. When you distrust people, you are suspicious of them - of their integrity, their agenda, their capabilities, or their track record. It's that simple. We have all had experiences that validate the difference between relationships that are built on trust and those that are not. These experiences clearly tell us the difference is not small; it is dramatic.

Trust is the one thing that changes everything. Whatever our situation, we need to become good at establishing, extending, and restoring trust - not Beatles model kits a manipulative technique, but as the most effective way of relating to others and the most effective way of achieving results.

Most of us tend to think about trust in terms of character - of being a good or sincere person or of having 1956 Topps football cards or integrity. And character is absolutely foundational and essential. To think that trust is based on character only is a myth. Trust is a function of both character and competence. Character includes your integrity, motive, and intent. Competence includes your capabilities, skills, results, and track record. Both are vital.

Taku Group's 5-layer model of trust derives from the "ripple effect' metaphor that illustrates how trust flows from the inside out.

The central layer of all trust is self-trust. Often we make commitments to ourselves - such as New Year's resolutions - which we fail to fulfill. As a result, we come to feel that we can't even fully trust ourselves. If we can't trust ourselves, we'll have a hard time trusting others. This incongruence is often the source of our suspicions of others. As human beings, we judge ourselves by our intentions and others by their behavior. This is why one of the fastest ways to restore trust is to make and keep commitments - even very small commitments - to ourselves and to others.

To learn more about Taku Group's model of trust and other ways of enhancing working relationships and strategic partnerships, please visit us at href="takugroup.com">takugroup.com

Schuyler Morgan and Karin Hollerbach bring financial and transaction expertise as well as real-world management experience to work with companies to complete successful financings, mergers & acquisitions, and strategic partnerships. To us, deals are not just financial and legal transactions; they are relationships among organizations powered by humans. For more information, please visit href="TakuGroup.com/resources.asp">TakuGroup.com/resources.asp

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